These are some documents I've assembled for my own use. You might find them useful/entertaining.

Troubleshooting and reference:

• Troubleshooting a dead G3 zip drive, formatting a zip disk that says it is shared
• How to turn off the auto-formatting features of Microsoft Word, how to format mail merge fields
• Troubleshooting Microsoft Word documents that are bloated, slow opening, or act erratically (repaginating, lines disappearing)
• Troubleshooting Microsoft Word embedded images/drawing objects
• How to change Macintosh print default setting "US Letter Small"
• GREP patterns, other useful features of BBEdit
• Ratings of URL checking software for Macintosh
• Fix for Virginia Tech Modem pool users with MacTCP problems preventing checking email from home.
• Troubleshooting OS X
• Types of hard drives
• Using Windows "xcopy" to make backups, featuring "How to use xcopy's "exclude" command"

Training docs:

• Intro to Photoshop Workshop
• Intro to PowerPoint Workshop
• How to make a java-rollover